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A privately-owned self-insured company that offers first-class salary and superior benefits in Savannah Georgia is seeking a CSR.  The Customer Service Representative I (CSR I) accepts and carries out purchase orders of commodity and specialty chemicals, while communicating with multiple internal departments and external contacts to fulfill requested orders in a timely manner. The CSR operates in a team-oriented and fast-paced environment where multi-tasking is a must, and the understanding of priorities of the workload is critical.  This position requires a well-organized, detail-oriented person who will perform a broad range of simultaneous duties in a progressive workplace.


·         Communicate directly with customers and suppliers, and carriers via telephone and/or email.

·         Receive and/or appropriately direct incoming calls from current/potential customers, carriers, suppliers, etc.

·         Process and maintain orders throughout entire progression - from receipt of order to delivery/conclusion, including payment invoicing, maintaining order forms and related order documents.

·         Follow up on all customer interactions in a timely manner and organize workflow and multi-tasking to meet the customers timeframes.

·         Communicate and coordinate with multiple internal departments (i.e. Sales, Operations, Purchasing, etc).

·         Set up new customer accounts, assist with customer verification, and maintain files and databases.

·         Operate as administrative support to Sales Team and assist with various inquiries.


·         High School Diploma or GED is required.

·         College degree is preferred.

·         2 years minimum experience in a Customer Service and Data Entry Role, or equivalent experience is preferred.

·         Familiarity with the chemical or transportation industries is preferred.

We are an EEO/AA Employer: Female/Minority/Veteran/Persons with Disability encouraged to apply.

Apply for this position using the contact information below.

Position Type: Full Time
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Company: The Sullivan Group HR
Address: 37 W. Fairmont Ave. Bldg.100, Savannah, GA, 31406
Web: http://www.sullivangrouphr.com
Phone: 912-352-3800
Fax: 912-353-8400
Salary: $15 - $17