Our client, a locally owned and operated waste collection and disposal company, is seeking a customer service sales representative to assist with the continual growth of their business.  The ideal candidate is dedicated, has a positive attitude, and has excellent communication skills.

Responsibilities include but not limited to:

·         Develop a strong, ongoing relationships with both current and potential customers

·         Respond promptly to customer inquiries

·         Prospect and qualify new sales leads

·         Manage a large call volume

·         Familiarize yourself with current information about provided services

·         Keep record of customer interactions, transactions, and comments

·         Foster a positive and pleasant working relationship with team members

·         Communicating and coordinating with colleagues as necessary

·         Ensure customer satisfaction and provide professional customer support

·         Prepare Service reports by collecting and analyzing customer information

Requirements

·         High school diploma or equivalent

·         Proven customer support experience

·         Strong phone contact handling skills and active listening

·         Strong computer skills

·         Ability to multi-task and prioritize work

·         Ability to perform well in a fast-paced working environment

·         Strong verbal communication skills

·         Ability to work independently

·         Ability to cooperate with and support other members of customer service team

EOE