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Operations Assistant
Full Time position. Posted on 08-21-2019.
  • Our client, a family owned business who is still serving Savannah after 60 years in the waste  industry, is seeking a Business Office Operations Assistant.  Our client is small enough to provide the service customers want, and large enough to handle residential, commercial, and roll-off waste.

    If you are someone who enjoys interacting with drivers, customers, and working  for a family owned business, this may the perfect opportunity. The position is in Savannah Georgia and hours are M-F 8:30 to 5:00 pm.

    Essential Duties and Responsibilities

    ·         Responsible for billing of customers

    ·         Dispatches drivers using information of customer needs, driver’s locations and loads, and daily factors to balance cost and efficiency

    • Entering daily tickets
    • Assigns routes and service tickets to appropriate Drivers throughout the day and for the next day
    • Handles incoming calls and e-mails from Operations, Customer Service and Sales department
    • Initiates outbound calls to customers while drivers are on-site, resolving pick-up and other issues.
    • Proactively troubleshoots and resolves potential delivery and service issues before they result in service interruptions

    Requirements

    • 1- 2 years of and customer service experience 
    • Computer skills with ability to handle multiple programs and systems
    • Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices
    • Must have the desire and ability to learn proprietary software applications
    • Must have proficiency using Microsoft Office specifically Outlook and Excel
    • Ability to critically think
    • Experience in the waste industry preferred
    • HS Diploma or GED

  • Apply for this position using the contact information below.

 

 


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