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EXPERIENCED CMA Clinical Support Staff

The Center for Digestive and Liver Health is currently looking for an EXPERIENCED CMA  for Clinical Support Staff. In this position you would work with all providers in the clinical area to maximize efficient patient flow. The Clinical Support Staff is accountable for the patient's care either in person or via the telephone. You must posses a current CMA certification and have a minimum of 5 years clinical office experience.  Pay ranges from $15-$17 based on experience.

 Job Function/ Duties

    • Multi-tasking
    • High Phone Call Volume
    • Provide health education and procedural/ prep teaching to patients.
    • Complete all physician orders when scheduling procedures.
    • Scheduling
    • Complete lab request forms
    • Act as a resource for patients
    • General phone triage. ( Refills, Questions, Symptoms)
    • Knowledge of 6 rights of medication administration.
    • Retrieve voicemail messages and transfer to call process within EHR.
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    • Obtain Prior Authorizations for medications prescribed to patient.
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    • Obtain Pre-Certification on procedures.
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    • Has clear understanding of GI procedures and terminology. 

Qualifications:

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    • Attention to detail

    • Excellent data entry skills
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    • Extensive computer and phone usage
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    • Ability to communicate effectively and work professionally with patients, physicians and staff
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    • Customer service oriented
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    • Ability to function successfully under stressful conditions
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    • Ability to stand and/or sit for an extended amount of time

Education and Experience: 

A minimum of 5 years experience working with patients in either a physician’s office or hospital

All candidates considered for position will be screened with a pre-employment criminal background, drug test and reference check.

EOE

Apply for this position using the contact information below.

Position Type: Full Time
Company: The Center for Digestive and Liver Health
Address: 37 W. Fairmont Ave Bldg 100, Savannah, GA, 31406
Email: smays@savannahjobs.com
Phone: 9123523800
Salary: $15-$17 based on experience