Multiple Savannah businesses are seeking  pleasant and professional Front Desk CSRs to undertake all receptionist and clerical duties at the front  desk of their company. You will be the “face” of the company for all visitors and will be responsible for the first impression the practice makes.

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make clients and visitors feel comfortable and valued while at the practice.

Responsibilities

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

Greet and welcome clients and visitors with a smile

Answer questions and address complaints

Answer all incoming calls and redirect them or keep messages

Receive letters, packages etc. and distribute them

Prepare outgoing mail by drafting correspondence, securing parcels etc.

Check, sort and forward emails

Monitor office supplies and place orders when necessary

Keep updated records and files

Take up other duties as assigned (travel arrangements, schedules etc.)

Entering data from various reports

Maintain professional demeanor

Have impeccable communication skills

Requirements

Proven experience as front desk representative, agent or relevant position

Familiarity with office machines (e.g. fax, printer etc.)

Proficient in English (oral and written)

Excellent knowledge of MS Office (especially Excel and Word)

Strong communication and people skills

Good organizational and multi-tasking abilities

Problem-solving skills

Strong data entry skills

Customer service orientation

High School diploma; additional qualifications will be a plus

EOE