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Inventory & Customer Relations Manager
Full Time position. Posted on 03-03-2019.
  • KeyBar, LLC, a five-year-old continually e-commerce company producing and selling our patented key organizer and tool accessories, is seeking an inventory and customer relations manager who is highly motivated, organized, personable, a self-starter, communicates well verbally and in writing, follows instruction well, a note-taker, focused, can own up to mistakes when made, receive constructive criticism well, manages time effectively and can prioritize appropriately.

    Our product, KeyBar, is a patented key holder that has become wildly popular among the tactical, gun, knife, auto, tool, outdoor and gear markets thanks to our 326,000+ followers on Instagram and Facebook, as well as word of mouth by our customers. Our use of high quality materials to produce a durable and long-lasting product has made KeyBar the top choice in the key holder market.

    The KeyBar atmosphere is professional yet casual. The company is run out of our machine shop/office in Savannah. We currently have 6 full time employees and large mixed-breed dog who work out of the shop. Candidates must be comfortable around large dogs.

    We have a significant social media following so be sure to check us out: Instagram - @keybar and Facebook - @thekeybar.

     

    Inventory Management Tasks (including but not limited to):

    Maintaining Woocommerce website inventory

    Maintaining Amazon FBA and seller-fulfilled inventory

    Entering and maintaining inventory data in QuickBooks

    Creating purchase orders, bills and payments in QuickBooks for inventory orders

    Ordering inventory and shop/office items

    Receiving inventory in QuickBooks

    Communicating with shop team members regarding inventory

     

    Customer Relations Tasks (including but not limited to):

    Answering customer emails regarding questions about the product, shipping, returns, payments/purchase attempts, order changes/cancellations, custom orders, order discrepancies and other general inquiries

    Correcting order discrepancies

    Assisting customers over the phone when needed

    Sending custom order invoices

    Communicating with shipping and receiving team members

    Communicating and filing claims with the USPS/UPS when orders are lost, damaged or misdelivered

    Processing returns

    Assisting walk-in customers

    Invoicing and recording dealer orders and information

    Communicating with dealers

     

    General Tasks (including but not limited to):

    Assisting with assembly, packing and shipping when needed

    Assisting with trade show/event preparation and occasionally attending/working these functions

     

    Requirements - previous inventory management experience a must, Quickbooks or comparable software knowledge preferred, industry knowledge preferred

    Full-Time Hourly - $15-$17/hr, based on industry knowledge and experience

    Paid Time Off - 8 PTO days to be used for sick or vacation time

    Paid Holidays (when the holiday falls on a work day) - New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day

    Travel Requirements - Blade Show in Atlanta June 1-4, a large trade show at which we exhibit

    Hours - 9am-5pm, M-F

    Candidates should only apply with resume via email to jess@keybar.us.


  • Apply for this position using the contact information below.

 

 


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