One of the only retail insurance companies in the Southeast, specializing in the transportation industry, needs a Licensed Customer Service Representative. The Company has little to no competition and a 95% client retention rate. This is insurance for a niche market, which has a need.  

Responsibilities:

Support Producers sales efforts by developing complete submissions on new and renewal business 

Perform annual review and risk exposure analysis of renewal policies for proper coverage 

Maintain client files and ensure proper documentation, by processing all policies, endorsement changes, invoices, binders, certificates of insurance, documentation, activities, etc., according to agency procedures, and within agency timelines

Maintain control of renewal expiration lists, binders, audits, and aged receivables in accordance with agency guidelines.

Respond to client inquiries, incoming e-mail, mail, and company requests in accordance with agency guidelines

Qualifications:

Appropriate State P&C  insurance license(s)

2 years of commercial  insurance  experience.

Extensive knowledge of all lines of commercial insurance, including sophisticated and less common coverages, especially those products represented through agency.

Thorough knowledge of insurance  operations including claims handling, procedures, commercial lines rating, agency management system(s), and applicable insurance laws/codes.

Familiarity with risk assessment and risk management techniques.

All potential candidates must pass pre-employment drug screen, skills assessments, reference, and criminal background check. 

We are an EEO/AA Employer: Female/Minority/Veteran/Persons with Disability encouraged to apply.