A large Savannah medical clinic is seeking a temporary telephone operator. The ideal candidate would be customer service focused and has experience in high volume calls.

Job Functions:

• Assist patients by answering phones and/or referring inquiries.
• Ensure all incoming calls are answered and sent to appropriate destination in a timely fashion.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments by telephone.
• Comforts patients by anticipating patient’s questions
• Relays messages to the clinical staff for handling and in turn relay messages from the clinical staff to the patients.
• Protects patients’ rights by maintaining confidentiality of personal and financial information..
• Enters charges for providers who see patients at outside facilities, document and send medical records request to medical records department.
• Makes calls out to schedule appointments
• Other duties as assigned.

Position Qualifications:

• Education: GED or High School Diploma required
• Medical Office experience
• High call volume experience
• Scheduling experience
• Strong Computer skills
• Customer service skills
• Organization and attention to detail

EOE