Our client, a prominent Plastic Surgeons’ Office in Savannah Georgia, is seeking part time Patient Care Coordinator. The Patient Care Coordinator provides a vital link between the patient and surgeon by managing the consultation process and surgery scheduling. 

Responsibilities:

·         Clearly communicate all procedure information with patient, including but not limited to quotes, payment options, appointment details, and health reminders

·         Create and distribute surgical packets/new patient information packets

·         Assist patient with financing and payments

·         Collect pre-payment

·         Provide clear, thorough and accurate documentation of all interactions with patients, and other individuals on behalf of patients

·         Provide Care Credit deposits to Accounting Department

·         Provide and distribute month end Inform & Enhance reports and Care Credit reports to manager and practice administrator for review

·         Send out weekly letters for no show patients and post consult follow-ups

·         Clearly coordinate and communicate any necessary information regarding the patient’s surgery with the patient and the associated           place of service

·         Process and obtain any necessary prior authorizations, pre-certs, medical clearance, appeals and insurance referrals as assigned

·          Review and check office round slip daily prior to distribution 

·         Write up waivers and pre-pay sheets for front desk to collect patient payments

Requirements:

·         HS Graduate or GED

·         Medical Office Experience

·         Strong Attention to detail

·         Strong Customer Service Skills

·         Computer savvy

·         Professional appearance

·         Read, speak and understand clear and precise English

·         Team Player

EOE