Job summary

Responsible for opening of the register and preparing the register area for the daily function in the gift shop or admissions area as assigned. Responsible for keeping area clean and clear of trash. In gift shop, assist in stocking of shelves and hanging merchandise and enhancing displays for positive sales. Greet and assist all customers.

Duties and responsibilities

Responsible for organizing the check out area in the morning and ensuring it is ready for the days operations.

Verify equipment is functional and a sufficient supply of stock is on hand.

Greet and assist all customers and use suggestive selling.

Be knowledgeable of the products that are for sale.

Restock merchandise as required check all shelves and racks.

Be knowledgeable of museums mission, programs and history

Be knowledgeable regarding all procedures and policies relating to the Gift Store/Admissions.

Prepare required daily close out report.

Assist with training new personnel.

Send all phone orders to E-Commerce manager.

Assist in the creation of new merchandise displays.

Assist in daily cleaning of store according to the cleaning list.

Assist in the smooth flow of customers through the Gift Store.

Answer incoming telephone calls when Admission Desk is busy.

Assist in processing/receiving/tagging merchandise.

Responsible for ticket sales, having knowledge of discounts, etc. when working the Admissions Desk.

Answering incoming telephone calls, knowledge of staff and phone system when working the Admissions Desk.

Provide map and explanation to visitors when working the Admissions Desk.

Work flexible hours, including nights, weekends and holidays