Applicants should have at least 1 year of Hotel Management experience, preferred but not required. The salary will range between $32,000 to $34,000 per year. Competitive 401k package and benefits offered.

Night Manager Responsibilities:

-Have a daily conference with the a.m. Front desk Manager or a.m. MOD to discuss the agenda for the night. This meeting should include, but not limited to, updates about packages, VIP’s we have in-house and guests special request and goals for the day.

-Conduct a full and thorough property walk. Make sure that all doors are secured and locked, and inspect the property for safety hazards.

-Assist the front desk and valet staff with hotel operations. It is the Night Manager’s responsibility to ensure the hotel’s operation is being run smoothly and efficiently in all departments during the evening.

-Review guest report to ensure special request and VIP’s are handled properly

-Handle all guest complaints in a professional and adequate manner.

-Ensure that the employees are on task and being helpful to the hotels guests.

-If the hotel is slow, it is the Night Manager’s prerogative to send employees home. The MOD should not constantly send the same employee home unless their job performance is at a substandard level.  It should be noted in the MOD report which employee the Night Manager has sent home and why.

-Inspect remaining arrival rooms if possible after 8:30pm to ensure that they meet hotel and guests standards

-All credit cards should have authorization ran by 6:00pm if not already done by the a.m. MOD.

-Cancel all reservations if they do not have a guaranteed method of payment. MOD should attempt to contact the guest prior to cancellation. Email this and leave a voicemail if possible.

-The MOD bank should at least once per shift. If the MOD enters the bank after they have counted it, it is mandatory that the bank be counted again.

-Ensure that the guest opportunity log is updated regularly and that the employees are doing so.

-Conduct a property walk before departure each night.

-Send out the MOD report to the proper parties. A report should be done each night, and failure to do so will result in disciplinary action, as this is an essential part of the job duties for the Night Manager/MOD.

-Ensure that the front desk clerks have all counted their banks and properly closed out their shifts before they leave

*It is also the Night Manager/MOD’s responsibility to communicate the daily pickup to the revenue manager. This includes communicating how well we are reaching our daily goals as it pertains to the daily update.*

 *The MOD also assists in the implementation of hotel policy, and should have a working knowledge of all departmental responsibilities and duties.*

Interested applicants please send resumes to the following address: Inan.Isik@savannahlodging.com