Happy Owners, Happy Guests, Happy Employees, Happy Neighbors.That's our vision at Tybee Vacation Rentals. Family-owned and the largest short-term property management company in the Savannah area - we have over 280 unique vacation properties - TVR is growing and looking to add a motivated and dependable Design Services Manager to our team. This fast-paced, rewarding job is responsible for the design, refurbishing, and furnishing activities in the Design Services department, as well as meeting with clients, purchasing products, coordinating vendors, managing projects, and preparing budgets. Additionally, this position directly manages the Design Services Coordinator.

If you are a flexible, team player with an eye for detail and a creative mind, we want to hear from you! In return, you can expect competitive pay, a full benefits package, and a work environment where everyone is committed to going above and beyond. At TVR, we provide the best for those who expect the best. That includes our guests, homeowners, community, and of course, our employees.

What you will do in this role:

• Serve as the Interior Designer for the TVR Design Services (TVRDS) team.
• Oversee and coordinate TVRDS projects. Meet with clients and preview properties to assess needs and formulate proposals; collaborate with the Owner Services & Business Development team to coordinate renovation and furnishing projects.
• Measure, select colors, create design plans, and create floor plans as needed. Communicate details to clients.
• Determine budgets and define scope of work/deadlines. Ensure timely completion of projects within defined timeframes and budgets. Oversee accurate accounting and billing for design projects, materials, and labor. Ensure documentation is accurate, complete, and submitted on time, and that open invoices or work orders are closed out by months end.
• Directly lead and motivate the Design Services Coordinator. Perform all personnel management responsibilities including recruiting, performance management, and employee development.
• Partner and communicate with vendors to complete minor remodeling projects. Obtain quotes and bids, confirm quality of work performed and clean up, and coordinate property prepping and the completion of projects.
• Source and select furnishings, fixtures; ensure receipt of goods, including property small dcor wares and furnishings as requested. Oversee TVRDS inventory including organizing, ordering, receiving, stocking, and billing of items.
• Perform installation and assembly of light furniture and fixtures. Delegate other installations and confirm completion.
• Assist with performing property evaluations and prepare recommendations for homeowners to enhance property marketability. Proactively partner with homeowners to provide feedback on property appearance, amenities, and potential enhancements to assist them with meeting revenue goals.
• Communicate and collaborate with Design Services Coordinator, TVR Ownership, TVR Homeowners, and other departments regarding design enhancement opportunities for new and existing properties.
• Actively contribute as a member of the Property Services team, participate in regular team meetings, provide insight, and collaborate on problem solving/decision making with other departments.
• Review guest feedback to look for trends relating to properties, furnishings, and conditions. Work with Owner Services to communicate feedback along with solutions and costs to homeowner.
• Ensure adherence to quality expectations and TVR standards; identify, recommend, and follow up with the required departments, management, and property owners as needed.
• Fully understand and utilize all relevant technologies including the work order system, billing process, and other applicable software programs.
• Maintain professional and neat personal appearance. Wear appropriate clothing and footwear based on the job to be performed and its location (field/in-property projects vs. office/client meetings).
• Maintain confidentiality of proprietary information and protect company assets.
• Complete Property Inspector training to understand the process and procedures, including safety. Follow all company, safety, and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries.
• Perform other duties as needed or assigned.

What you will receive in return:

• Quarterly incentive bonus
• Cell phone reimbursement
• Auto mileage reimbursement
• Company-sponsored insurance including medical, dental, vision, and supplemental policies
• Company-provided life insurance
• Retirement savings plan with generous company match
• Paid time-off and holidays (including your birthday!)
• Referral bonuses

What we need from you:

• Must be fully vaccinated for COVID-19 and provide proof of vaccination prior to hire.
• Possess a Bachelor's Degree in Interior Design and/or relevant work experience in Interior Design, residential furnishing, or construction preferred.
• Possess Strong computer skills, detail orientation, and time management skills.
• Demonstrate proficiency in Microsoft Office applications, including Excel, and Google Studio.
• Demonstrate a high level of independence, adaptability, initiative, and resourcefulness.
• Possess strong written and verbal communication skills.
• Possess the ability to create, analyze, and interpret reports, business correspondence, and procedure manuals.
• Demonstrate a high degree of integrity and confidentiality.
• Ability to work a variable schedule based on project workload and deadlines.
• Maintain a valid driver's license and reliable transportation.
• Must be physically capable of performing the essential functions of this job.
• Must pass a background check prior to hire.

What we're looking for:

• Communication Skills Displays expertise with clear and timely communications. Demonstrates comfort and competence at creating and maintaining working relationships.
• Detail Orientation/Accuracy Is accurate and methodical with details and numbers. Successfully manages tasks or processes with many details. Verifies all work; recognizes flaws or errors others may overlook.
• Project Management Demonstrates the ability to work within timelines, company structures, and budgets for successful completion of assigned projects and tasks.
• Analytical Skills Creates insightful and comprehensible reports on findings.
• Stress Management Accepts pressure and maintains composure and perspective in tense situations.
• Results Focus - Exhibits commitment to achieving goals and consistently delivering results based on department deliverables.
• Adaptability/Flexibility-Accepts and embraces shifts in job or organizational structures; maintains focus and positive attitude amidst change or under pressure.
• Creativity/Innovation - Generates and/or recognizes imaginative or creative solutions. Exhibits constructive, nontraditional thinking. Creates high-quality designs or products. Demonstrates initiative, and the ability to find information or solutions needed for assignments or projects.
• Interpersonal communication Relates well to people and provides timely and clear direction. Builds rapport with all levels within and outside of the company. Confronts or asserts self with strength, tact, and diplomacy.
• Negotiation Skills Successfully closes negotiations achieving best possible outcomes for company. Finds win-win solutions that foster and respect relationships.

Who we are:

Tybee Vacation Rentals (TVR) is a full-service property management company specializing in short-term vacation rentals on Tybee Island and in Savannah, Georgia. TVR offers homeowners and guests over 20 years of experience, focusing on providing exceptional homes and service to guests, producing reservations, and managing housekeeping, linen, maintenance, and other property management services for homeowners. Founded in 2000 as a small, family business, TVR is owned and operated by two sisters who grew up on Tybee and in Savannah, and proudly maintains a family atmosphere and commitment to serving the community we call home, partnering with or supporting over 60 local organizations. Through professionalism and innovation, TVR maintains the highest standards of excellence and safety in the industry, and we are always looking for exceptional staff to join TEAM PINK.