Do you want an opportunity to work in a team environment in a unique industry? Are you interested in learning new skills with the opportunity to develop professionally in the healthcare business? If you are interested in growing and developing, we have an opportunity as a Customer Service Associate. Our client, one of the most innovative and unique businesses in the area, is seeking a Customer Service Associate that is looking to work with a company that prides itself on having an employee first culture and is devoted to providing a friendly and supportive environment. They hope to find someone that finds the work interesting and inspiring while working together to find opportunities to develop professionally.
In this position, you will interact with leaders in the Healthcare Industry assisting with orders and answering questions regarding medical tasks trainers. The key to success in this position is providing world-class customer service, facilitating additional sales opportunities, supporting management, and keeping accurate records.
All aspects of excellent internal and external customer service via telephone, written correspondence, email, fax and website activities
Maintenance of Customer account information & records, to include Sales Tax Exemption
Create and provide price quotes and enter Customer orders.
Resolve Customer product issues by entering QC cases to facilitate solutions to the customers satisfaction
Process product returns
Maintain product and company knowledge to provide accurate, consistent, and reliable customer and sales support
Assist with light bookkeeping activities related to accounts payable and accounts receivable
Provide weekly and monthly sales flash reports for management
Answer calls in a timely and professional manner.
Correspond with clients via e-mail.
Maintain healthy sales cycle, keep accurate records, provide phenomenal customer service.
A professional phone demeanor
Bachelors degree and/or equivalent previous office experience
Strong written/verbal/computer skills
Ability to work independently
Strong attention to detail
Read, speak, and hear clear and precise English
All potential candidates must pass pre-employment drug screen, skills assessments, reference, and criminal background check.
We are an EEO/AA Employer: Female/Minority/Veteran/Persons with Disability encouraged to apply.