The Center for Digestive and Liver Health and The Endoscopy Center is seeking a Practice Manager for our multiple locations. Our practice was voted Best of the Best 2018 and 2019, by Savannah Morning News, Savannah Magazine, and Savannah Connect.
We provide comprehensive digestive and liver procedures and services with the highest level of care. Our experts are committed to the health of every one of our patients throughout Savannah, Pooler, Hardeeville, and the surrounding areas.
We are dedicated to preserving digestive health and providing the advanced care every patient deserves.
What you will do:
Responsible for the organization and supervision of all administrative and clinical activities for a physician practice with multiple clinics and endoscopy centers. Manages daily clinic and endoscopy operations and delegates work assignments to team members. Coordinates and oversees daily schedules, patient flow and customer service for all physician clinics and endoscopy centers within scope.
Your Responsibilities: (to name a few)
•Effectively displays and provides leadership to all staff and providers in a busy clinic and endoscopy setting
•Manages the day-to-day operations of physician clinics and endoscopy centers; identifies, analyzes, and resolves daily workflow issues
•Manages the recruiting, hiring, development, and evaluation of all clinical and non-clinical staff
•Ensures locations are appropriately staffed during all clinical and non-clinical hours; manages staff overtime to the needs of the clinics and endoscopy centers
•Manages physician schedules for multiple locations and visit types
•Monitors and manages the financial health of and contributions to the practice
•Champions relationship with physicians; conducts quarterly physician meetings
•Evaluates key performance indicators and financial metrics to drive decision making
•Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information
•Ensures all accreditation, CMS, and life/safety requirements are met and maintained
•Ensures all applicable procedures are scheduled in affiliated endoscopy suites
•Ensures all applicable ancillary services are scheduled within the practice
•Ensures requests for information and record releases are handled promptly and effectively to guarantee payment on patient accounts
•Conducts monthly team meetings to keep all informed of policies and procedures
What is Required for the Position:
•High school diploma or GED required; Bachelors degree preferred,
•2-3 years of clinic or endoscopy management experience with a concentration in healthcare policies, procedures, and systems.
•Proficient with scheduling, check-in, and medical records management as well as budgeting and inventory control.
•Computer literate and able to operate multiple Microsoft Office applications.
•Experience with CMS and accreditation requirements preferred.
•Possess the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect
•Display a professional outgoing warm and helpful attitude
•Understand key performance and financial metrics to drive decisions
•Possess compassion for dealing with people who are ill and need help
•Multi-task many different job needs and prioritize them effectively
•Work under pressure; assess, respond to, and communicate issues in a timely manner
•Interpret and apply clinical and non-clinical policies and procedures